Cisco Unified IP Phone Expansion Module 7916
Enhanced Call Coverage Capabilities
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Cisco Unified IP Phone Expansion Module 7916:
Call coverage is a critical capability for executive administrators and others who monitor and manage the various status of calls. For high call volume positions, the Cisco Unified IP Phone Expansion Module 7915 and the Cisco Unified IP Phone Expansion Module 7916 deliver an adjunct solution to instantly determine the status of a number of lines beyond the number supported natively in the wideband audio Cisco Unified IP Phones 7962G, 7965G and Phone 7975G. The Cisco Unified IP Phone Expansion Modules extend the call coverage capabilities with additional buttons and an LCD display.
Product Overview
The Cisco® Unified Communications system of voice and IP communications products and applications enables organizations to communicate more effectively-enabling them to streamline business processes, reach the right resource the first time and impact the top and bottom line. The Cisco Unified Communications portfolio is an integral part of the Cisco Business Communications Solution-an integrated solution for organizations of all sizes which also includes network infrastructure, security, and network management products, wireless connectivity, and a lifecycle services approach, along with flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.
The power of the Cisco Unified Communications family of products extends throughout the enterprise by delivering powerful, converged voice solutions with the new Cisco Unified IP Phone Expansion Module 7916 extending capabilities to wideband audio phones.
Call coverage is a critical capability for administrative assistants and others who must monitor, manage, and cover the status of calls. This capability requires the ability to instantly determine the status of numerous lines beyond the six-line capability of the Cisco Unified IP Phone 7962G and 7965G models and eight-line capability of the Cisco Unified IP Phone 7975G.
The Cisco Unified IP Phone Expansion Module 7916 extends the capabilities of the Cisco Unified IP Phone 7962G, 7965G, and 7975G models with additional buttons and an LCD display. With this expansion module, you add 12 physical keys with access to 12 additional keys through the page keys for a total of 24 buttons to the existing 6 buttons of the Cisco Unified IP Phone 7962G and 7965G models and the existing 8 buttons of the Cisco Unified IP Phone 7975G. You can use up to two Cisco Unified IP Phone Expansion Module 7916 modules with the Cisco Unified IP Phone 7962G, 7965G, and 7975G models.
Cisco Unified IP Phone 7975G with One Cisco Unified IP Phone Expansion Module 7916
Single Cisco Unified IP Expansion Module 7916 Top and Bottom rear with Unified IP Phone
Cisco Unified IP Phone 7975G with Two Cisco Unified IP Phone Expansion Module 7916 Modules
Double Cisco Unified IP Expansion Module 7916 Top and Bottom rear with Unified IP Phone
Features and Benefits:
The large LCD display of the Cisco Unified IP Phone Expansion Module 7916 allows for quick and easy identification of associated buttons. Using the Settings menu of the Cisco Unified IP Phone 7962G, 7965G, and 7975G models, you can adjust the brightness of the individual LCDs for these phones and the Cisco Unified IP Phone Expansion Module 7916 according to your preference. You can program the buttons on each Cisco Unified IP Phone Expansion Module 7916 as a directory number, line key, or speed-dial key, much like on the Cisco Unified IP Phone 7962G, 7965G, and 7975G models. Buttons used as a directory-number (DN) or shared line keys are illuminated, allowing easy identification of call state.
Illuminated Buttons
| Button | Line Status |
|---|---|
| Off (dark) | Line available |
| Green, steady | Line in use by you; you may also transfer the call |
| Red, steady | Line in use by someone else |
| Amber, flashing | Line ringing |
| Green, flashing | Call is on hold |
These capabilities provide features that are similar to typical Direct Station Selection/Busy Lamp Field (DSS/BLF) modules but are not intended to be directly comperable to traditional DSS/BLF modules. The Cisco Unified IP Phone Expansion Module 7916 is not an operator or attendant console. The primary function of this module is to provide the Cisco Unified IP Phone 7962G, 7965G, and 7975G models with additional keys for features such as speed dial or directory numbers. The illuminated buttons provide ease of line status, making the Cisco Unified IP Phone Expansion Module 7916 an ideal call-coverage tool.
The two illuminated page buttons beneath the display of the Cisco Unified IP Phone Expansion Module 7916 allow you to shift between the first and second pages of 12 buttons, providing access to all 24 keys, 12 at a time.
Illuminated Page Buttons
| Button | Page Status |
|---|---|
| Off (dark) | Page not in focus |
| Green, steady | Page in focus |
| Amber, flashing | Page not in focus with one or more alerting or on-hold calls present on page |
Features and Description
| Feature | Description |
|---|---|
| Graphical display | 4.3" graphical (TFT) color display, 16-bit color depth, 480 x 272 effective pixel resolution, with backlight. The display also supports localization requiring double-byte Unicode encoding for fonts. |
| Directory-number and feature buttons | The module has 12 physical buttons (24 with page key). |
| Page buttons | The two Page buttons are used to access each page of 12 buttons and provide phone status. |
| Sleep or inactivity mode | When Cisco Unified IP Phone 7965G or 7975G models are in power-saving sleep or inactivity mode, the Cisco Unified IP Phone Expansion Module 7916 is also in sleep or inactivity mode. In addition to the Display button, any button on the Cisco Unified IP Phone Expansion Module 7916 that is pressed will cause the displays to awaken. The inactivity period is configured by the system administrator. |
Cisco Unified IP Phone Expansion Module 7916 Button Support
The Cisco Unified IP Phone Expansion Module 7916 allows for 48 additional buttons (with two modules), but the number of buttons depends on the Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Release.
| Cisco Unified IP Phone Expansion Module 7916 Button Support | ||
|---|---|---|
| Call-Control Release | Total Number of Buttons Supported | |
| Cisco Unified IP Phone 7962G and 7965G Models | Cisco Unified IP Phone 7975G | |
| Cisco Unified Communications Manager 4.2(3)SR3a, 4.3(2), 5.1(3)b, and 6.1(1), 7.0 and 7.1 | 42 | 42 |
| Future Cisco Unified Communications Manager Releases | 54 | 56 |
| Cisco Unified Communications Manager Express 4.3 and later | 54 | 56 |
Technical Specifications:
Required Items for Double Cisco Unified IP Phone Expansion Module Installation
| Cisco Unified IP Phones Expansion Module 7916 Specification | ||
|---|---|---|
| Physical Specifications | ||
| Dimensions (H x W x D) | 8.0 x 4.84 x 2.0 in. (203 x 123 x 51 mm) | |
| Weight | 0.83 lb (376g) | |
| Power | 48 VDC, 58 mA maximum | |
| Temperature Ratings | ||
| Operating temperature | 32 to 104°F (0 to 40°C) | |
| Relative humidity | 10 to 95% (noncondensing) | |
| Storage temperature | 12 to 140°F (-10 to 60°C) | |
| Software Requirements | ||
| Phone software requirements | 8.3(5) and later | |
| Call-control compatibility | Cisco Unified Communications Manager 4.2(3) SR3a, 4.3(2), 5.1(3)b, 6.1(1), 7.0 and 7.1 and later; Cisco Unified Communications Manager Express 4.3 and later | |
| Signaling protocols | Skinny Client Control Protocol (SCCP) and Cisco IP Phone 7962G, 7965G, and 7975G Software 8.4(1) and later) | |
| Hardware Requirements | ||
| Hardware Requirements |
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| Power Requirements | ||
| Number of Cisco Unified IP Phone Expansion Module 7916 Modules | Cisco Unified IP Phone 7962G, 7965G, and 7975G Models Power Source | Items to Order |
| 1 | In-line |
1 Cisco Unified IP Phone Expansion Module 7916 1 single footstand 1 power cube 1 country cord |
| 1 | Local power (cube)* |
1 Cisco Unified IP Phone Expansion Module 7916 1 single footstand |
| 2 | In-line or local** |
2 Cisco Unified IP Phone Expansion Module 7916s 1 double footstand 1 power cube 1 country cord |
* A single Cisco Unified IP Phone Expansion Module 7916 can receive power from a locally powered Cisco Unified IP phone.
** Local power must be connected to the first Cisco Unified IP Phone Expansion Module 7916 to supply power to both Cisco Unified IP Phone Expansion Module 7916 modules.
Documentation:
Download the Cisco Unified IP Phone Expansion Module 7916 Datasheet (PDF).
Pricing Notes:
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- Pricing and product availability subject to change without notice.